@it NOW stands by it's products and if any DVD/DVD-R/DVD+R disc will not play in your machine then we will replace it with a VHS copy of the same video when you return the disc to us within 7 days. Please E-mail rob@atitnow.com  for RMA before returning any item. Items returned without an RMA will not be refunded.

@it NOW is not responsible for lost or misdirected mail. Please contact us immediately if you do not receive your order.  We will be happy to reship orders not received if notice of non receipt made within 30 days.